Returns & Exchanges

At Knotty, we want you to love every piece you wear, so we offer a seamless 30-day return policy for all unworn apparel with original tags attached. If your fit isn't perfect, we are here to help you find the right style or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging and include the packing slip to ensure a smooth processing experience.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will issue a refund to your original payment method within 5 to 7 business days.